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Shipping & Delivery Policy

Effective Date: 11 May 2026

CHEAP PC GAMES works to provide smooth, secure, and timely delivery services for both physical and digital products. This policy explains how orders are processed, dispatched, delivered, and managed after purchase.

1. Delivery Availability

We currently offer shipping services across most regions within India, including many remote and semi-remote areas depending on courier partner accessibility.

Delivery availability may vary for certain products or locations.

2. Order Confirmation & Processing

After a successful payment, orders go through verification and processing before dispatch.

  • Most orders are prepared within 24–48 working hours
  • Orders placed during weekends, public holidays, or high-demand periods may require additional time
  • Early confirmed orders may qualify for faster dispatch depending on operational capacity and stock status

Customers may receive order confirmation and status notifications through email or other registered contact details.

3. Shipment Tracking

Tracking information is generally shared once a physical order has been dispatched.

Customers may receive:

  • Courier tracking IDs
  • Shipment confirmation emails
  • Delivery status updates through the website or support team

Tracking availability depends on the courier service used for the shipment.

4. Estimated Delivery Timeframes

Delivery timelines can vary based on:

  • Customer location
  • Courier operations
  • Weather or regional disruptions
  • Product type and availability

Estimated delivery ranges within India are usually:

  • Standard Delivery: 2–9 business days
  • Priority/Express Options: Available only in select regions or for eligible products

These timelines are estimates and are not guaranteed delivery commitments.

5. Shipping Costs

Shipping charges, if applicable, are calculated during checkout based on:

  • Delivery location
  • Package size and weight
  • Courier service availability
  • Product category

Certain orders or promotional offers may qualify for free shipping.

6. Packaging & Quality Checks

Physical products are packed using appropriate protective materials to help reduce damage during transportation.

For security and quality-control purposes, order packing and dispatch procedures may be internally documented or monitored.

7. Digital Deliveries

Some products sold through CHEAP PC GAMES are delivered electronically rather than physically.

This may include:

  • Activation keys
  • Game licenses
  • Account or access information
  • Subscription credentials
  • Download-related instructions

Digital products are generally delivered through the customer’s registered email address or account after successful payment verification.

Customers are responsible for ensuring accurate contact details during checkout.

8. Failed Delivery Attempts

If a customer is unavailable during delivery:

  • Courier partners may attempt re-delivery
  • Customers may be contacted for updated delivery instructions
  • Repeated failed attempts could result in return-to-origin procedures or cancellation review

Additional charges may apply in some re-shipping situations.

9. Pre-Orders & Stock Delays

Products listed as:

  • Pre-orders
  • Backordered items
  • Temporarily unavailable stock

will be dispatched once inventory becomes available.

Estimated dispatch timelines may change depending on supplier availability, logistics delays, or product demand.

10. Incorrect Address Information

Customers are responsible for providing complete and accurate delivery details.

Orders may face delays, cancellation, or return if:

  • Address information is incomplete
  • Contact details are invalid
  • Delivery verification fails

CHEAP PC GAMES is not responsible for delays caused by incorrect customer-provided information.

11. Damaged, Missing, or Delayed Orders

If an order arrives damaged or incomplete, customers should contact support promptly with supporting evidence such as photos or videos.

For delayed or missing shipments, we will coordinate with the courier provider to investigate and assist with resolution where possible.

12. Policy Revisions

CHEAP PC GAMES reserves the right to modify this Shipping & Delivery Policy at any time to reflect operational, logistical, or legal updates.

The latest version of the policy will always be available on our website.

13. Contact Information

For shipping-related assistance or delivery support, contact:

CHEAP PC GAMES

Email: cheap.pcgames.in@gmail.com

Website: CHEAP PC GAMES